ADMIN HELP PLEASE

My spellsinger is stuck in Catacombs -> Forbidden Path. Whenever I go there this appears:

OS: Windows XP 5.1 (Build: 2600)
CPU: GenuineIntel PentiumPro-class processor @ 1999 MHz with 1022MB RAM
Video: NVIDIA GeForce Go 7900 GS (9422)

General protection fault!

History: ATerrainInfo::UpdateVTGroup <- ATerrainInfo::PostLoad <- UObject::ConditionalPostLoad <- (TerrainInfo 20_10.TerrainInfo0) <- ULevel::PostloadObjects <- ULevel::Load <- UGameEngine::LoadTeleportMap <- UGameEngine::L2_Teleport <- UGameEngine::Tick <- UpdateWorld <- MainLoop

Can you take my character out of there, or tell me how to fix this? My character name is Polaris.

-edit- I also noticed from every single topic that no admin bothered to care about any problem. Please try to start caring..

When You ll see a GM ask him to unstuck your char

Quand tu vas voir un GM demande lui de deblocker ton bonhomme

ty.